Information regarding threats on the phone

We kindly ask you to review the security information regarding threats over the phone.


  • Keep calm and keep talking to the caller.
  • Leave to a secluded room or area.
  • Try to keep the conversation going and get another person to listen to the call.
  • Listen carefully.
  • Be friendly and courteous to the person.
  • Do not interupt the person.
  • Try to find out why the threat is directed against the company/person.
  • Follow the checklist below and take notes as much as possible.


Download the checklist and go through the necessary steps in case of an emergency.


Click on the link here